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Try this video here first.
#1
You should look here in our support section first, the video below may help.



Simon D
Orbitsound Staff

[Image: orbitsound-sig-logo.png]
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#2
Hi, I have a  compact sub woofer and never really used as don’t feel the sound quality is great so I’m thinking is it actually not set up properly or is it the actual woofer. I have followed the procedure to set up and have paired it , constant red light shows on the bar and the sub woofer but sound from woofer is really muffled, not clear at all .? Any help would be appreciated
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#3
Hi Eileen,

Thanks for signing up to our forum, hopefully I can help.

The sub woofer would only reproduce low frequency/bass sound.

I would not expect speech, for instance to be clear/audible as only the low range is reproduced.

However, can you elaborate a little and let me know which bar you have?
Simon D
Orbitsound Staff

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#4
Hi Simon, sorry I missed your call but I am in now for the rest of the day. 
It is an M9 sound bar with airSOUND . 
So yes it does sound muffled but now you have explained it would not pick up voices I understand . The woofer when set up normal is basically no sound really and so have to put up at max.
Also I have the sound bar under the tv on a shelf the sides and front are free but is this a bad position to put it. 
Another thing is should the volume on the tv be up and low on the bar or vice versa. Just thinking of anything that can improve the sound quality .
If you can call again I will be here thanks .
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#5
(20-11-2017, 12:57 PM)Eileen Wrote:
(20-11-2017, 10:17 AM)Simon D Wrote: Hi Eileen,

Thanks for signing up to our forum, hopefully I can help.

The sub woofer would only reproduce low frequency/bass sound.

I would not expect speech, for instance to be clear/audible as only the low range is reproduced.

However, can you elaborate a little and let me know which bar you have?


Hi Simon,

Great service, the battery arrived today and so remote working so thankyou for your help and patience with me
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#6
[quote pid='284' dateline='1511278564']

Hi Simon,

Great service, the battery arrived today and so remote working so thankyou for your help and patience with me
[/quote]

Hi Eileen,

Glad to help, any other questions please let us know.
Simon D
Orbitsound Staff

[Image: orbitsound-sig-logo.png]
 Reply