My M12 loses sound/power after x mnutes

[Simon D]

Hi prestonposse,

My

Hi Prestonposse,

Mt first thought is the Humax, can you attach the optical cable directly and see if the issue occurs there?

You may need to change the SPDIF/Digital Audio/ out to normal/PCM/stereo or if its a newer box set Dolby to off.

I would also be interested to see if we can try any other device either via Bluetooth or AUX and see if it still happens.

We are dealing with one of three things listed below in order of likelihood:

1. The bar is turning itself off/disabling optical to protect itself from an errant signal, most likely from the TV.
2. The bar is turning itself off/disabling optical due to a fault, it would be unusual for this to be so regular and/or not to happen fairly quickly. It also should affect every source/input, not just optical.
3. The TV itself has a fault and stops outputting audio or starts outputting an incorrect signal, this is unusual but not unheard of.

With that in mind I think it will help if you could give me the model number of the TV and Humax box, and details of any Consoles or Blu Rays etc.